Support

Stuck on something? Write to hello@ditchedhq.com and a real person will get back to you.

Common questions

I got a new phone. How do I get my streak back?

Install Ditched and sign in with the same Apple or Google account you used before. Your quit comes back from your backup.

I logged a slip by mistake.

Tap “Undo” on the slip screen right after logging it.

Can my squad see what I’m quitting?

No. Your squad sees the name you chose and your streak as a number, never your habit.

How do I add the widget?

Touch and hold your Home Screen or Lock Screen, tap Edit, then add a widget and pick Ditched. The widget shows your streak without naming your habit.

How do I cancel Pro?

Apple bills Pro, so you cancel it in your iPhone’s Settings › your name › Subscriptions › Ditched. You keep Pro until the end of the period you paid for.

How do I turn off usage stats?

Open Settings (the gear on Home) › Privacy, and switch off “Share anonymous usage stats”.

How do I delete my account?

Open Settings (the gear on Home) › Delete account › Delete for good. It deletes your account and your backup and clears the app. Deleting your account doesn’t cancel a Pro subscription; cancel that in your iPhone’s Settings.

Is Ditched medical advice?

No. Ditched is a self-help app to help you stick with your quit. For medical questions, talk to a doctor or pharmacist.